Ted KendallNov 13, 20196 minTip #6: 10 Ways to Write More Engaging SurveysIn the early days of online research, I ran what we would today call a research community for Kraft Foods. With the exception of Communis...
Ted KendallNov 11, 20192 minIn Flanders fields the poppies blowIn 1915, in the midst of the First World War, Canadian physician and Lieutenant-Colonel John McCrae, had a now famous poem published. In ...
Ted KendallNov 6, 20195 minTip #5: Avoid Ignoring the Quiet OnesI am an introvert. This may come as a surprise to some who know me. When I am at conferences and doing projects, I may not come across as...
Ted KendallOct 30, 20195 minTip #4: Keeping it RealCongruence. Not a word you often hear in everyday conversation. But it’s a word that is critical to market research, in at least a couple...
Ted KendallOct 23, 20193 minTip #3: The One Thing to Avoid when Collaborating with CustomersCollaboration with customers to come up with new ideas is becoming an increasingly popular idea. Customers can be a great source of ideas...
Ted KendallOct 15, 20196 minTip #2: Going MobileWhat do you use your cell phone for that 10 years ago you didn’t? I know that I, an ancient relic in technology terms, check my email on...
Ted KendallOct 8, 20193 minResearch Tip #1: Getting FocusSeveral years ago, when I was on the client-side, I was managing a set of focus groups that started in Denver in the evening and then mov...
Ted KendallNov 14, 20183 minResearch 101: Treating Respondents WellEvery good marketer and researcher knows how important it is to treat clients, consumers, and research participants well, to show them re...
Ted KendallOct 22, 20183 minCatch & Release: Using New Recruiting PlatformsA couple years ago we had a particularly tough recruit for people that worked in steel foundries or on oil rigs. After exhausting our nor...
Ted KendallOct 16, 20181 minReaching B2B Audiences with a little help from SSIWe recently teamed up with SSI, a global digital data collection company, to get in touch with a very specific audience within the B2B re...
Ted KendallSep 19, 20182 minLoosening the Budget Belt to Make Room for InnovationThe dynamic nature of the marketing and market research worlds means people are tasked with staying innovative in order to grow their bus...
Ted KendallJul 19, 20183 minAdding a Research Team to Your Dream TeamIf you’ve ever been in a band (including marching), you know that adding a new member isn’t always an easy task. You could get along grea...
Ted KendallMay 22, 20182 minTop 3 Reasons to Get "Cheap" ResearchWhen it comes to your job, we know that getting things just right is a top priority, Thus it follows that research to support your effort...
Ted KendallMar 12, 20183 minWhen Good Numbers Go BadOR Why You Need to Do Some Research Again New Products Deserve New Numbers Industry data is like looking in a rearview mirror on a dark n...
Ted KendallJan 15, 20183 minThe Benefits of Being Weird: How niche marketing has changed the worldIf you’ve ever been down Pier 39 in San Francisco (one of our favorite places), you have seen Lefty’s, a quirky retail store filled to th...
Ted KendallOct 16, 20174 minWhy Stories are Better than TechnologyThe world of movie animation has come a long way from the black and white sketchings first debuted on the silver screen. Animators are us...
Ted KendallJun 14, 20173 minHow Researchers are like Pearl DiversWith the advent of technology, many software solutions claim to replace the need for human analysis with algorithms and word charts. Whil...
Ted KendallNov 16, 20151 minWe'll take care of youNew product development has become more and more dynamic--and traditional focus groups and surveys can’t quite keep up the pace in provid...
Ted KendallOct 17, 20151 minCollecting Research Treats in CommunitiesResearch is like trick or treating: we dress up our surveys, knock on respondent doors and beg for insights, hoping for that a King Sized...